WHITSUNDAY WASTE

Privacy and Cookie Policy

https://www.whitsundaywaste.com.au (the “Site”) is owned and operated by Petra 51 Pty Ltd as trustee for Young Family Trust (ACN: 634 064 314) trading as Whitsunday Waste (ABN: 93 491 018 371).

Purpose

The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

1. The personal data we will collect;

2. Use of collected data;

3. Who has access to the data collected;

4. The rights of Site users; and

5. The Site’s cookie policy

This Privacy Policy applies in addition to the terms and conditions of our Site.

Consent

By using our Site users agree that they consent to:

1. The conditions set out in this Privacy Policy; and

2. The collection, use, and retention of the data listed in this Privacy Policy

Privacy & Cookie Policy

Whitsunday Waste is committed to protecting your privacy and handling your personal information in accordance with applicable privacy laws.

Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us through our website, request a quote, make a booking, or communicate with us. This information may include your name, phone number, email address, service address, and any details you provide in your message.

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, and the date and time of your visit.

How We Use Your Information

We use the information we collect to:

  • Respond to enquiries and provide customer support
  • Process bookings or service requests
  • Process payments through our payment provider
  • Improve our website and services
  • Maintain the security and functionality of our website Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors interact with our website. Cookies may collect information such as pages visited, time spent on the site, and general usage data.

We use functional cookies to ensure the website operates properly and analytical cookies to help analyse website traffic. You can choose to disable cookies through your browser settings, although this may affect how the website functions.

Third-Party Services

We may use trusted third-party services to operate certain features of our website. These may include analytics services and our payment gateway provider, Pin Payments, which securely processes online payments. These providers may use cookies or similar technologies and may collect certain information in accordance with their own privacy policies.

Whitsunday Waste does not store full credit card details on our servers.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our website uses secure hosting and technologies to help safeguard the information we collect.

Access to Your Information

You may request access to the personal information we hold about you and request corrections if necessary, by contacting us.

Changes to This Policy

We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy and Cookie Policy, please contact:

Whitsunday Waste
14 McIntosh Drive
Cannonvale, Queensland, 4802
Australia

Email: admin@whitsundaywaste.com.au

Phone: 0428 699 428

Effective Date: 16 March 2026